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 Home > Information > How to Place an Order

How to Place an Order

Our 2-Step Checkout is designed to make the online ordering process as simple as possible, but if you do have difficulty ordering, please click here to e-mail Sales for assistance.

Checkout: Step 1

For Step 1 of the checkout procedure, enter your shipping option and billing information.  If the billing information you provide is different from the information on file with your credit card company, they will not approve the purchase and your order will be delayed.

Credit Cards

Euro Railways accepts credit cards including Visa, MasterCard, American Express,   Discover. We will not bill your credit card until we ship your order.

Euro Railways reserves the right to request additional identification. If this is needed, we will contact you by e-mail or telephone. Your order will be processed as soon as we receive the requested information by e-mail or fax.

Please be sure to include your daytime telephone number so we can reach you quickly if we have any questions about your order.  Orders placed without a phone number and a valid e-mail address will not be processed.

After you have entered all the information requested, click on the "Submit This Order" button to continue to Step 2.

Checkout: Step 2

In Step 2, Purchase Verification, you can review your order, check quantities, prices, and totals, and selected shipping methods.

Once Step 2 is complete, click on the "Complete this Order" button.

Order Request

Once we have received your order request, we send you an e-mail copy of your order and information we received. If you do not receive an e-mail from us within 2 hours of placing your order, please click here to e-mail Sales for assistance.

Shipping Information

Euro Railways ships sometimes in less than 24 hours!  We use FedEx services. They don't deliver to P.O. boxes or APO/FPO addresses; please remember to include a street address on your order.  Delivery time depends on shipping address. It takes 1-7 working days. Orders shipped to an address different from the billing address will be delayed for verification (usually one extra day).

Shipping Costs

  • USA - FedEx-2 days - FREE
  • USA/Canada Priority Overnight FedEx - US$ 29
  • West Europe/Japan/Australia/New Zealand - FEDEX - US$ 35 
  • South America/Caribbean/Central America -  FEDEX - US$ 35
  • Other Countries International FEDEX - US$ 35

 

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