Scenic trains - Switzerland & Norway
Scenic train options departing from Chur, Tirano, Interlaken, Lucern, St Moritz, Zermatt, Lake Geneva, Montreux, all on Switzerland and travels on Norway to Oslo, Myrdal, Flam, Gudhaven, Voss and Bergen. Check it all below!
Ticket voucher - How to use and retrieve your tickets:
As soon as your booking have been processed, you will receive an email with your booking confirmation. In this email you will find all details about your purchase. Depending on the Scenic train you choose, you will receive either the actual train ticket or a Voucher to retrieve your ticket at the station. This will be listed on your confirmation email, please read it carefully.
* Some Scenic trains will require you to receive a voucher by mail first. After that you will use this voucher to get your ticket at the Scenic train specific station.
When you have a Voucher: You must have the voucher received by mail to retrieve your tickets at the station. They cannot be retrieved with any other information. No exceptions. If by any reason you do not have your voucher with you, contact the issuer (the company where you have purchased it from) and ask for help. They will address the options you have for a refund. Please note that you can also check this options on the TERMS and CONDITIONS on the next tab.
When you have an actual ticket: You must have the tickets in hands to board the train. You cannot board the train or use your tickets any other way besides showing them at the stations.
Once you have your tickets in hands you are ready to enjoy your trip!
The ticket retrieve instructions will be sent in the confrimation email.
a) Exchange Points: Vouchers must be exchanged for tickets at specific stations according to your purchased Scenic train.
at rail stations in Interlaken Ost, Grindelwald or Wengen.
b) When travelling in Switzerland, with a Swiss Pass: Free Swiss Family Card allows children under 16 to travel free with a parent or legal guardian. If reservations are necessary the child will have to purchase one to save her a seat.
With an Eurail Pass, in Norway in a NutShell and children traveling without a parent: Discounted fare for children 4 - 15
c) Children under 4 travel free when sharing an adult passenger’s accommodations.
d) All tickets are subject to confirmation. The tickets have a variable horizon for booking, normally 60 to 90 days within trip date. A booking confirmation will be sent as soon as the booking have been processed.
e) All fares are per person in US Dollars, subject to to change before the booking processing
f) Physical Tickets: Those tickets must be mailed by FedEx. When you are placing your order it will be required to list a shipping address. Please select an address where this package could be received by someone for your own security.
g) Handling fee: all bookings are subject to US$ 8 handling fee.
h) Refund options: Once voucher has been exchanged for a ticket, refund is not possible. Vouchers may be refunded up to 6 months from the date of issue. A 15% cancellation penalty applies. It is not exchangeable.
Tickets cannot be refunded or exchanged.
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