How do I retrieve my e-tickets at the German train stations?:

DB etickets

Proceed to the self-service kiosks available in the German train stations.

Note: If retrieving from a kiosk at a Regional-Station (S-Bahn) (example: Frankfurt Airport) please click on the "DB" button and then select "long distance" from the following menu in order to get to the correct prompts to retrieve your ticket.
In the selection menu on the screen, please press “Pre-booked tickets".

DB etickets On the next screen,
select “Collection of Pre-booked tickets”.
German etickets On the following screen,
select “Identification with Order Number”.
DB etickets Then, enter your e-ticket confirmation code or PNR, which is a 6-9 digit number combination unique to your trip, and is included in the email confirmation you receive from Euro Railways. If you’ve registered to the site, you may also find your e-ticket number in your order history tab, as well as in your itinerary on our mobile site or iPhone App.
DB etickets Finally, select “Print Now” and retrieve the ticket(s).

Arrive at the train station at least 30 minutes prior to your departure time to allow enough time to print your tickets and board your train..