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How to Place an Order
Our 2-Step Checkout is
designed to make the online ordering process as simple as possible, but if you do have
difficulty ordering, please click
here to e-mail Sales for assistance.
Checkout: Step 1
For Step 1 of the checkout procedure, enter your shipping option and billing
information. If the billing information you provide is different from the
information on file with your credit card company, they will not approve the purchase and
your order will be delayed.
Credit Cards
Euro Railways accepts credit cards including Visa, MasterCard, American Express,
Discover. We will not bill your credit card until we ship your order.
Euro Railways reserves the right to request additional identification. If this is
needed, we will contact you by e-mail or telephone. Your order will be processed as soon
as we receive the requested information by e-mail or fax.
Please be sure to include your daytime telephone number so we can reach you quickly if
we have any questions about your order. Orders placed without a phone number and a
valid e-mail address will not be processed.
After you have entered all the information requested, click on the "Submit
This Order" button to continue to Step 2.
Checkout: Step 2
In Step 2, Purchase Verification, you can review your order, check quantities,
prices, and totals, and selected shipping methods.
Once Step 2 is complete, click on the "Complete this Order" button.
Order Request
Once we have received your order request, we send
you an e-mail copy of your order and information we received. If you do not receive an
e-mail from us within 2 hours of placing your order, please click
here to e-mail Sales for assistance.
Shipping Information
Euro Railways ships sometimes in less than
24 hours! We use FedEx services. They don't deliver to P.O. boxes or
APO/FPO
addresses; please remember to include a street address on your order.
Delivery time depends
on shipping address. It takes 1-7 working days. Orders shipped to an address different
from the billing address will be delayed for verification (usually one extra day).
Shipping Costs
USA - FedEx-2 days - FREE
USA/Canada Priority Overnight FedEx - US$ 29
West Europe/Japan/Australia/New Zealand - FEDEX - US$ 35
South America/Caribbean/Central America - FEDEX - US$ 35
Other Countries International FEDEX - US$ 35
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